Email Security Protection

Fast, efficient communication is one of the most important tools for running a successful business. While the benefits of email are undeniable, if you’re not adequately protected, you are leaving your business vulnerable to online attacks, including spam, phishing, viruses, and malware. With email security protection from Platinum Web Services, your business can enjoy a reliable email system without being exposed to the safety threats associated with email.

By choosing Email and Spam Protection from Platinum Web Services, you will:

  • Improve email access with flexible search options and attachment and message archiving.
  • Refine business processes and ease the pressure on your server by offloading huge amounts of storage.
  • Ensure the security of your email, prevent online threats, and safeguard your business.
  • Simplify systems: get complete email indexing and easy access to your data.

Endpoint Protection

A virus can destroy your business in seconds. The reality is that more and more potential threats are disguising themselves as innocent downloads or clinging on to what appears to be a familiar URL address or reputable social network. One way or another, your network and business data are under threat, and with more and more businesses choosing to access, maintain, and manage their data from a cloud source or mobile office, vulnerability increases, and protection against viruses, spam, and other web threats is of critical importance.

Whether it's on your PCs, Macs, or Android devices, Platinum Web Services protects your employees and your business against:

  • Viruses and online threats
  • Hackers and cybercriminals
  • Data theft, malicious links, and spam

It's all benefits with Platinum Web Services and Bitdefender:

  • monitors, updates, and protects all your computers automatically.
  • secures PCs, laptops, servers, Macs, Android devices, and more
  • Stop threats before they reach your business.
  • protects all registered devices, regardless of location.
  • blocks employee access to unwanted websites
  • Device control that prevents data loss and downloading from infected attached devices
  • locks down confidential and financial data

Referral Program

At Platinum Web Services, we believe that referrals are the greatest form of flattery. If you know someone who is worried about any aspect of their business technology, do them a favor and put them in touch with us. We will offer them a free security assessment to help them troubleshoot an existing issue without cost or obligation. Normally we would charge $297 for this service, but it will be free to them as a referred client.

As one of our valued customers, you already know the benefits you get from our services:

  • Sleeping like a baby? We take care of your technology. 24x7
  • Increased productivity: less downtime translates into more work time.
  • No more worrying about security; we protect your data and your network.
  • Enjoying more time for yourself maximizes your quality of life.

Free Security Assessment

Don't leave yourself open to litigation, fines, or the "front page" If you've caught the news recently, you know that maintaining the security of your business data is tougher - and more critical - than ever. A security assessment from Platinum Web Services, (also called a "security audit" or "security review"), will ensure that proper security controls are integrated into your technology environment.

Your comprehensive security report, delivered on conclusion of the assessment, will include:

  • An executive summary
  • Overview of the assessment scope and objectives
  • Assumptions and limitations of the assessment
  • Methods and tools used
  • Design of the current environment or systems with applicable diagrams
  • Security requirements
  • Summary of findings and recommendations
  • Assessment results:
  1. General control review
  2. Vulnerability test
  3. Risk assessment, including identified assets, threats, vulnerabilities, impact and likelihood assessment, and the risk results analysis
  • Recommended actions

Don't wait another minute. To get started with your free, no-risk, security assessment, please let us know how to get in touch with you. Your information will not be shared with any third parties.

Don't wait another minute. To get started with your free, no-risk, security assessment, please let us know how to get in touch with you. Your information will not be shared with any third parties.

Data Recovery

With the highest success rate in the industry, DriveSavers has earned a global reputation for excellence by providing fast, accurate data recovery and unparalleled customer service. Call DriveSavers when you experience a data loss of any kind. If your device has failed, DriveSavers can respond immediately with experienced data recovery advisors that will answer any questions and counsel you on the most appropriate steps to solve your problem.

All leading manufacturers authorize DriveSavers to open sealed drive mechanisms without voiding the original warranty.

Our Guarantee

Ten reasons why over 50 companies in the Saint Louis area trust Platinum Web Services to support and manage their network.

We GUARANTEE 1-hour response time to network emergencies.

When your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren’t sitting around taking a $10,000 coffee break waiting for their computers to come back online. As a client of ours, we guarantee to respond to any crisis within 1 hour (less travel time) of your call if not sooner.

We schedule system upgrades and fixes after normal business hours

Depending on the complexity of the project, we schedule system upgrades and fixes after normal business hours to save you thousands of dollars in lost productivity. System upgrades, fixes, and installations can bring down your computer network for several hours. For your convenience, we’ll schedule our technicians to perform this work after hours so there is minimal interruption to your normal business activities.

Our technicians are seasoned, qualified, professionals with years of real world experience.

Our technicians also maintain vendor certifications. We require ALL of our staff to complete on-going training to ensure we are up-to-date on the latest technologies and solutions. You won’t find a better qualified team of professionals anywhere else.

We GUARANTEE to provide you with the most cost-effective solution to your problem.

As a business owner myself, I understand the importance of keeping overhead and costs to a minimum. That’s why I require that all of our technicians are trained to find the least expensive solution to your problem without sacrificing quality. We never charge clients for expensive upgrades, hardware, and solutions that aren’t 100% necessary.

We GUARANTEE your satisfaction or it’s FREE.

We take extra steps up front to make sure we thoroughly understand the problem, and create a well thought out approach for solving it. This enables us to avoid mistakes and overlooked issues that delay the completion of your project and cost extra in billable hours. If we can’t solve the problem to your satisfaction, our visit is free (see #10).

We can handle any computer job, and provide you the individual attention you deserve.

Whether it’s building a new network from the ground up or helping you figure out why you’re getting an error message when you open a document, you can count on us to help. As a client, you will have a dedicated technician and account representative to ensure you get the highest level of support. You can also count on me, the owner, to get involved with your project to make sure you are getting the best solutions and highest levels of service possible.

We give flat rate project pricing.

Unlike other computer support companies that give you an estimate with an hourly rate for “unexpected circumstances,” we’ll give you one flat rate for a project and guarantee to deliver your solutions without charging a penny more. This gives you peace of mind knowing you won’t end up with a bill 2 or 3 times more than you anticipated, or getting hit with hidden charges or extra hours.

We listen first, and offer solutions second.

No one knows your network better than you. And when you have a problem, the last thing you need is someone to come in and waste time performing the same system checks you’ve already done. We’ll work with you in solving your problems and keep you involved with what we are doing.

We are far less expensive than hiring full-time computer support staff.

By outsourcing your computer support to us, we can save you thousands of dollars on hiring, salary, and benefits and still give you the just in time computer support that you need.

We are the ONLY technical support company that offers a no-risk, 100% money back guarantee.

Hire us to come on site and put an end to your most challenging computer problems. If after our first visit you are not happy with our technicians or the work we perform, you can cancel your service agreement and we will refund your payment for that full day. No risk, no hassle, and no obligation. What could be more fair than that? No other technical support company will stand behind their work the way we do at Platinum Web Services.