I contacted Platinum Web Services and within 1 hour I received a phone call back from a knowledgeable technician. I was able to schedule a quick appointment and the technician was extremely helpful in explaining everything to a technically challenged person. The technician provided great recommendations, was very polite and not arrogant. Computer safety was explained to me at my level. I would highly recommend Platinum Web Services to anyone that has a computer issue. They are a great company to work with.

K. Hale