Privacy Policy

Effective Date: February 23, 2026
Last Updated: July 13, 2026

1. Introduction

Platinum Web Services, Inc. ("Company," "we," "us," or "our") operates platinumwebservices.net and provides IT services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

Personal Data: Name, email address, phone number, mailing address, and billing information.
Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Manage your account and send service-related communications
Send security alerts, updates, and technical notices
Handle IT support requests and respond to inquiries
Analyze website usage and improve user experience

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. You can manage your cookie preferences through our cookie consent banner.

5. Data Sharing and Disclosure

We do not sell, share, or rent your personally identifiable information to third parties for marketing purposes. We may also disclose information if required by law or to protect our legal rights.

6. SMS/Text Messaging

We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with the campaign. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages. No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes.

7. Your Rights (Missouri Privacy Rights)

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to certain conditions)
Request a copy of your data in a portable format
Opt out of targeted data sharing

To exercise these rights, contact us using the information below.

8. Data Security

We implement commercially reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

Platinum Web Services, Inc.
7827 Town Square Ave, 104-1184
O'Fallon, MO 63368
Phone: (636) 204-5335
Email: help@platinumwebservices.net