WEBSITE ACCESSIBILITY STATEMENT
Effective Date: February 23, 2026
Last Updated: September 19, 2026
Our Commitment to Accessibility
Platinum Web Services, Inc. ("Company," "we," "us," or "our") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA success criteria. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. We believe that all individuals should have full and equal access to our website and the services we provide.
Measures to Support Accessibility
Platinum Web Services, Inc. takes the following measures to ensure accessibility of our website:
- Integrate accessibility as part of our mission statement and internal policies
- Assign clear accessibility goals and responsibilities
- Employ formal accessibility quality assurance methods
- Provide ongoing accessibility training for our staff
- Include people with disabilities in our design and testing processes where possible
Current Accessibility Features
Our website includes the following accessibility features:
- Keyboard Navigation: Full keyboard navigation support for users who cannot use a mouse
- Alternative Text: Descriptive alternative text for images and non-text content
- Structured Content: Proper heading structure and semantic HTML markup
- Color Contrast: Sufficient color contrast ratios between text and background colors
- Resizable Text: Text that can be resized up to 200% without loss of functionality
- Form Labels: Clear and descriptive labels for all form inputs
- Link Purpose: Descriptive link text that clearly indicates destination and purpose
- Consistent Navigation: Consistent navigation mechanisms throughout the website
- Error Identification: Clear identification and description of input errors
Known Limitations and Exclusions
Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations and potential solutions:
Third-Party Content
Some content on our website is provided by third-party vendors and may not be fully accessible. We are actively working with these vendors to improve accessibility compliance.
Legacy Documents
Certain downloadable documents may not be fully accessible. We are working to remediate these documents and provide accessible alternatives upon request.
Multimedia Content
Some older multimedia content may lack captions or transcripts. We are systematically reviewing and updating this content.
Compatibility with Browsers and Assistive Technology
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (including JAWS, NVDA, and VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Browser zoom functionality
Our website has been tested with recent versions of the following browsers:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Technical Specifications
Accessibility of the Platinum Web Services, Inc. website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML5
- WAI-ARIA (Web Accessibility Initiative – Accessible Rich Internet Applications)
- CSS3
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Feedback and Contact Information
If you encounter any difficulty accessing any part of our website or have suggestions on how we can improve accessibility, please let us know:
- Phone: (636) 204-5335
- Email: support@platinumwebservices.net
- Mailing Address: 7827 Town Square Ave, 104-1184, O'Fallon, MO 63368
We will work with you to provide the information or service you need through a communication method that is accessible for you.
Assessment and Remediation
We continually assess our website for accessibility compliance through:
- Automated accessibility testing tools
- Manual testing with assistive technologies
- User testing with individuals with disabilities
- Third-party accessibility audits
Our website undergoes regular accessibility reviews and testing to identify and address any accessibility barriers.
Formal Complaints
If you wish to file a formal complaint regarding the accessibility of our website, you may do so by contacting our Accessibility Coordinator using the contact information provided above. We will investigate all formal complaints and provide a written response within thirty (30) days of receipt.
Individuals with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact our Accessibility Coordinator directly.
Legal Compliance
This accessibility statement demonstrates our commitment to compliance with:
- Americans with Disabilities Act (ADA) Title III
- Section 508 of the Rehabilitation Act
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- All applicable federal, state, and local accessibility laws and regulations
Ongoing Efforts
Accessibility is an ongoing effort. We are committed to:
- Conducting quarterly accessibility audits of our website
- Providing regular accessibility training to our web development and content teams
- Incorporating accessibility best practices into all new website features and updates
- Engaging with the disability community to ensure our accessibility efforts meet real-world needs
- Staying current with evolving accessibility standards and legal requirements
Third-Party Applications and Services
Some features of our website may rely on third-party applications or services. While we carefully select vendors who share our commitment to accessibility, we cannot guarantee the accessibility of all third-party content. If you experience difficulty accessing third-party content, please contact us for assistance or alternative access methods.
Mobile Accessibility
We are committed to ensuring our website is accessible on mobile devices and responsive across various screen sizes. Our mobile experience includes:
- Touch-friendly controls and navigation
- Responsive design that adapts to different screen sizes
- Compatibility with mobile screen readers
- Appropriate text sizing and spacing for mobile devices
Regular Updates
We review and update this accessibility statement regularly to reflect our current accessibility status and efforts. This statement was last updated on the date indicated at the top of this document.
Enforcement and Remedies
Nothing in this accessibility statement is intended to limit any rights or remedies available under applicable federal, state, or local laws. Individuals who believe they have been discriminated against on the basis of disability may pursue legal remedies as provided by law.
This accessibility statement was created with the goal of demonstrating our commitment to digital accessibility and our ongoing efforts to improve the accessibility of our website for all users.
